Bios

In addition to consulting specialists in a broad range of industries, we pride ourselves on maintaining a top staff to meet our mission.

Joan Williams, Founder and President
Joan founded Communications Research in 1987 after working as a consultant and sales executive at a series of Fortune 500 companies. Upon receiving a masters degree in linguistics from New York University, she became a top sales performer at Citibank, Chemical Bank and Shaw Walker. Since then she has moved from building her own sales teams to building corporate teams for other executives. As President of Communications Research, she has developed a global practice specializing in executive coaching, team building and strategic planning. She is known for her ability to strategize quickly with her clients, come up with a plan and make it happen. Her style is strong, succinct and pleasant. Her vision of strong executives and powerful teams fuels every aspect of our business.

Carol Hauth, Technology Coach
Prior to CR, Carol spent twenty years as an ARCO technology professional and ten years as an IBM systems engineer. She holds an MS in mathematics from Fordham University and an MCSE certification from Microsoft. Her specialties are twofold: she works with executives to assist them in choosing the most appropriate software solutions for their needs; and her extensive knowledge allows her to explain the technology and functionality of complex business software to executives, regardless of their level of expertise.

John Williams, Director of Communications
John received his bachelor's degree from St. John's College in 1996 and is currently pursuing a Ph.D. in clinical psychology at State University of New York. In addition to developing and validating our testing instruments, he manages our web production team and is responsible for our marketing initiatives.

Guy Doran, Web Consultant
Guy received his BS degree from USC in 1973 and has worked the past 21
years in the Information Technology industry as a systems analyst and
software programmer for TRW, Inc., and Mattel, Inc. From pre-PC through
Client/Server to Internet technologies, Guy has kept up with it all. His
valuable experience in linking business needs with the latest information
technologies makes him a unique consultant for designing and developing the
presentations in our website.

Joe Ann Jones, Operations Manager
Joe Ann directs our administrative processes, from bookkeeping to data processing for our 360° feedback instruments. She holds a BS in business administration from the University of Phoenix and has 12 years of executive assistant experience with BP and 14 years senior secretarial experience with the Los Angeles County Department of Social Services.

Lana Tkatchenko, Designer
Lana holds a degree in multimedia design from the Nova Institute and is responsible for the look and feel of all of our corporate communications. She works closely with John Williams in designing materials that represent our corporate focus.

Aldeme Mitchell, Administrative Assistant
Aldeme is a student at University High School in Santa Monica. She is knowledgeable in a wide variety of office functions and assists us in every aspect of our administration.